Service Policy
Last Updated: 23 Oct 2026
01 Services
We provide social media marketing and promotional services for platforms including Instagram, YouTube, Telegram, Facebook, TikTok and X.
Our services may include followers, likes, views, subscribers, members, comments, reactions and other promotional services as listed in the available plans.
02 Order Policy
The following order process explains the main steps from Booking ID generation to service processing.
Booking ID
Reference is generated
Payment
Selected package amount
Instant Start
Order enters processing
Delivery
Depends on package & conditions
- Booking ID Generation: A Booking ID is generated for the customer before the order is processed. The customer should keep the Booking ID safely for future reference and order-related communication.
- Package Payment: After the Booking ID has been generated, the customer is required to pay the selected package amount as mentioned in the applicable plan.
- Instant Package Start: Once the package payment has been successfully received and confirmed, the selected followers package will be started instantly and the order will enter the processing stage.
- Delivery Time: Although processing may start instantly after payment confirmation, the actual delivery time may vary depending on the selected package, platform conditions, account status, system conditions and other technical factors.
- Restriction Issue: In some cases, an account may experience a restriction issue during service processing. Restriction issues can occur for several reasons, including reports or complaints made against our service account by customers, as well as other platform-related or account-related reasons.
- Refundable Restriction Amount: If a restriction issue occurs and resolution requires an additional security/processing amount, the customer may be required to pay ₹1,199. This amount is refundable subject to successful resolution of the restriction issue and the applicable terms.
- Refund After Resolution: After the restriction issue has been successfully resolved, ₹1,099 will be refunded to the customer after a ₹100 processing deduction.
- Customer Responsibility: Customers must provide the correct social media profile, username or link while placing an order. Customers should also follow the service instructions and avoid unnecessary reports, complaints or activities that may cause interruptions or restrictions to the service.
03 Payment Policy
Customers are required to make payment according to the selected plan and package. An order will be processed only after the required payment has been successfully received and confirmed.
Customers should retain their payment information and Booking ID until their order has been completed.
04 Refund Policy
- Refund eligibility depends on the service, order status and applicable terms.
- Completed or successfully delivered orders may not be eligible for a refund.
- If a service cannot be delivered due to a technical or service-related issue, the customer may contact support for assistance.
- Any refund will be processed according to the applicable refund terms and order status.
05 Account Safety
Customers should keep their social media passwords, OTPs and other confidential login information private. Customers should not share sensitive account credentials unless specifically required through an official and secure process.
We recommend that customers maintain appropriate security settings on their social media accounts at all times.
06 Platform Responsibility
Social media platforms may change their policies, algorithms, restrictions, security systems or other technical requirements at any time. Such changes may affect service delivery, performance or account availability.
We cannot guarantee that a social media platform will maintain the same rules, reach, visibility or account conditions throughout the service period.
07 Payment Processing Fee
If a customer's payment gets stuck in processing, the applicable processing fee must be paid. Applicable taxes may also apply.
08 Prohibited Use
Our services must not be used for illegal activities, fraud, impersonation, harassment, spam or any activity that violates applicable laws or the rules and policies of the relevant social media platform.
09 Customer Responsibility
Customers are responsible for providing accurate information when placing an order and for ensuring that the submitted social media account or profile is accessible and valid.
Customers are also responsible for understanding the selected package and applicable service conditions before making payment.
10 Support
For questions regarding an order, Booking ID, payment, service or restriction issue, customers can contact our support team.
Please make sure you have reviewed the applicable service information and policies before placing an order.
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